Lumiere at Malcolm (“we,” “us,” or “our”), a luxury residential community at 1644 Malcolm Ave, Westwood, Los Angeles, CA 90024, is committed to ensuring that this website is accessible to everyone, including people with disabilities. We believe a beautiful experience should also be an inclusive one, and we work continually to make our content usable for the widest possible audience.

Our commitment

We want every visitor to be able to browse our residences, view floor plans, and reach our leasing team without barriers. Accessibility is an ongoing effort, and we regularly review the site, refine our components, and incorporate feedback so the experience keeps improving over time.

The standard we aim for

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments, and they are the benchmark we design and build against.

Measures we take

To meet this standard, we build and maintain the site with accessibility in mind at every stage. Our measures include:

  • Semantic HTML5 markup with a logical heading structure and landmark regions, so assistive technologies can interpret the page correctly.
  • Full keyboard navigation, with visible focus states and a sensible focus order, so the site can be operated without a mouse.
  • Descriptive alternative text on images, so people using screen readers understand the building, residences, and context being shown.
  • Sufficient color contrast between text and its background, so copy remains legible for people with low vision.
  • Respect for the “prefers-reduced-motion” setting, so scroll-driven reveals and video are reduced or paused for visitors who are sensitive to motion.
  • Clearly labeled form fields with associated instructions and error messages, so the tour and contact forms are straightforward to complete.

Known limitations

Despite our efforts, some parts of the site rely on third-party services that we do not fully control and that may not yet be completely accessible. In particular, the Matterport 3D virtual tours and the interactive neighborhood map may present difficulties for some assistive technologies. If you encounter a barrier with any of these features, we are glad to provide the same information in an alternative format, such as a guided walkthrough, detailed floor plans, or a spoken description of the neighborhood, on request. Please contact us using the details below and we will assist you promptly.

Feedback and requesting assistance

We welcome your feedback on the accessibility of this website. If you experience any difficulty using the site, or if you need information or a service in a different format, please let us know. You can email our leasing team at [email protected], call us at (310) 746-0999, or reach us through our contact page. We aim to respond to accessibility requests within a few business days and will work with you to provide the information or assistance you need.

Compliance with the law

In addition to WCAG 2.1 Level AA, we strive to comply with the Americans with Disabilities Act (ADA) and the California Unruh Civil Rights Act. Our goal is to meet or exceed the accessibility obligations these laws set out and to keep improving the experience for every visitor.